Two decades of growth in the training sector distilled by an affinity to inspire people from all walks of life. From the moment I opened my first restaurant, the path evolved into a vocation of professional skills with a passion to fuel the careers of as many as I could.
Effervescent, natural enthusiasm, and ethics which value encouragement, recognition and partnerships are my USP's. The statement, 'be impressive', is a determination to invest unconditionally in myself, and everyone I shake hands with. My career maps progress like an orienteering championship. Markers which began in Hospitality Management and led into a diverse world of L&D development.
Landmarks such as the design of The Big Brother Project - a two-week Personal Development course delivered to hundreds of delegates. The Project Management of Welfare to Work contracts, responsible for four training centres and 23 staff.
Business Skills delivered nationally to an infinite number of corporate and private organisations, and hundreds of executives, professionals, services and trades.
The training management of a national events company which after 2 years soared into an adventure of facilitating hundreds of soft skill workshops to thousands of delegates, globally.
The experiences nurtured by a wealth of relationships. International stakeholders, HR, CEO's, Directors, Corporate Teams, Change Management specialists, and the precious gifts of a string of Mentors, each an indulgence into brilliant mindsets and world-class accomplishments.
The measure of success in outcomes – inspirational professional performance, resilient teams, discovered talent, authentic leadership, and the extraordinaire who tuned into their potential.
The rewards of friendships, and new knowledge from countless perspectives. Ultimately humbled by feedback from participants with statements like "transformative," "eye-opening," and "life-changing". Catalysts which drive me to contribute all that I can, and explore the remarkable I have yet to engage.
Research from Harvard University, the Carnegie Foundation and Stanford Research Centre found that 85% of career success comes from having well-developed soft and people skills
With proven experience in the management of the full training cycle including bespoke training solutions and inspirational, insightful and comprehensive programmes to meet company objectives and support the direction and growth of my clients.
Industries delivered to: IT, hospitality, production & manufacturing, warehouse, medical, scientific, legal, emergency services, Government, and community/charity organisations.
Projects involved with: Infor M3, PSI (International delivery), Welfare to Work (National), Activia (National), Morrison’s Supermarkets, Collins Foods Intl (Australia), Whitbread (Australia), In-Training, OFSTED.
Expertise: Bespoke solutions in professional skills including Behaviour Styles, Customer Service, Leadership & Management, Sales, Negotiation, Teamwork, Communication, Culture, Personal Development, Managing Change, Operations (Hospitality) and Project Management.
Learning Solutions Consultant.
Working with international clients & sales team to design/deliver bespoke training solutions.
Training Consultant.
Support international teams, company directors and stakeholders with internal training programmes, client presentations and training workbooks & quick guides
International L&D Consultant.
Facilitated international communication workshops to support PSI, a global pharma company. Delivered 16 core subjects, over 340 workshops to 3,400+ delegates across 12 countries. Europe, Russia, USA, Middle East. Delegates from the pharmaceutical industry (lawyers, Doctors, Surgeons etc)
Training Manager.
Manage the company’s training needs for over 80 staff, including Warehouse, Admin, Marketing, Sales, Managers and Directors.
National Business Trainer.
Delivered soft skills and business skills nationally. Facilitated over 40 soft/business subjects, delivered over 380 workshops to 3,000+ delegates on client sites and public courses
Hospitality Assessor.
Hospitality Plus. caseload of 50+ students through West Midlands.
Hospitality Management in UK & Australia
Hotel Manager (temp) Lake District & Highlands
Setup and operated in ownership 2 successful restaurants
Managed restaurants for National & International Corporations.
As an Aussie based in the UK, I love talking all things inspirational and training!
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